We’ve monitored the system for several hours after applying the patch, and everything appears stable — the issue should now be resolved.

We’ve applied the vendor patch to our infrastructure and are currently monitoring system stability and performance.

Our vendor has identified an underlying issue in the Kafka infrastructure affecting SASL connections, and a fix has been released. We’re currently reviewing how to apply the patch and will proceed once confirmed.

We’re currently experiencing connectivity issues between our Clickpipe instances and the Kafka cluster. This is causing backlogs in data processing, which may result in metrics appearing with delays on your dashboard. We are actively working with our Kafka vendor to identify and resolve the underlying network issue.